Symptoms
When configuring the License Server options file (citrix.opt) for allocating/reserving licenses for a server or group of servers based on their Fully Qualified Domain Name (FQDN), the name received is truncated by the license server.
When checking the lmgrd_debug.log you should see data similar to the following entries:
9:15:26 (CITRIX) OUT: "MPS_ENT_CCU" MPS@serverA.verylongdomainname.ctx.c [2686FB43]
9:16:49 (CITRIX) IN: "MPS_ENT_CCU" MPS@ serverA.verylongdomainname.ctx.c [2686FB43]
Where serverA.verylongdomainname.ctx.com is a 34-character FQDN server name.
This does not affect license checking but does limit the ability for customizing licensing setups.
Cause
The Citrix license server is based on the Macrovision FlexLM code and relies on their Application Programming Interface (API) for license processes.
Presentation Server 4.0 uses Macrovision’s API 9.2, which has a 32-character FQDN limitation.
Workarounds
Use IP addresses or hostnames within the citrix.opt file.
Refer to the The Options File Format and Syntax section in CTX106282 - Citrix Access Suite Licensing Guide.
Status
This limitation does not exist in Presentation Server 4.5 or version 4.5 of the Citrix license server. These versions use Macrovision FlexLM 11.3 and Macrovision’s API 11.3
More Information
CTX106031 - Troubleshooting License Check Out Issues
