Hotfix readme name: AG2000_V456_56.HTML
Hotfix package name: AG2000_V456_56.UPGRADE
For: Access Gateway Standard Edition and Access Gateway Advanced Edition, Version 4.5, Model 2000 Appliance
Replaces: None
Date: November, 2007
Language supported: English (US)
Readme version: 1.1
Readme Revision History
| Version | Date | Change Description |
| 1.1 | September, 2008 | Changed the software download location in the installation instructions |
| 1.0 | November, 2007 | Initial release |
To download and save this readme to your computer, click Readme.zip at the top of this page. To install this hotfix, see the installation instructions below.
This hotfix updates the Access Gateway Standard Edition and Access Gateway Advanced Edition. This hotfix is applicable to the Model 2000 appliance that supports the Access Gateway Standard Edition, Version 4.5 and Access Gateway Advanced Edition, Version 4.5.
Download the upgrade package from the Hotfixes and Service Packs page of the Citrix Web site at http://www.esd.e-softwarefactory.com/CTPHTTPFTPPayloads/2598.zip.
Copy the hotfix package to an empty folder on the hard drive of the computer that is running the Access Gateway Administration Tool.
Click Start › Programs › Citrix › Access Gateway Administration Tool 4.5 › Access Gateway Administration Tool 4.5.
Click the Access Gateway Cluster tab and expand the window for the Access Gateway.
Click the Administration tab.
Next to Upload an upgrade or saved configuration, click Browse.
Locate the upgrade file that you want to upload and click Open. The file is uploaded.
Restart the Access Gateway appliance and the server running Access Gateway Advanced Edition.
Note: You can download the full version of the Access Gateway software from http://www.esd.e-softwarefactory.com/CTPHTTPFTPPayloads/2597.zip.
This document describes the issue(s) solved by this hotfix and includes installation instructions. For more information, see the Access Gateway Standard Edition Administrator's Guide located on the product CD or installed on the Access Gateway. The guide is in an Adobe Portable Document (PDF) format file. To view, search, and print the documentation, you need Adobe Reader 5.0.5 or later with Search. You can download Adobe Reader for free from the Adobe Web site at http://www.adobe.com.
All product documentation is also available from the Citrix Web site at http://www.citrix.com/support.
User Name Prefixes for Authentication
When you are configuring RADIUS for authentication, you can configure a user name prefix. If you are configuring double-source authentication and using RADIUS authentication and authorization, the primary authentication type must be RADIUS when the user name prefix is configured. You can configure the user name prefix on the Access Gateway for RADIUS and SafeWord realms. If you are upgrading to Version 4.5.6, the user name prefix is blank for realms created using earlier versions of the Access Gateway software.
To configure a user name realm
In the Access Gateway Administration Tool, on the Authentication tab, open the RADIUS or SafeWord realm.
Under Advanced Options, in User name prefix, type the prefix, and click Submit.
[From AG2000_V456_56]
If the Access Gateway appliance is upgraded to version 4.5.6, and Access Gateway Advanced Edition with hotfix AAC450W001 is installed on a server in the internal network, users are prompted to install the ActiveX control each time a connection is created. Currently, the file web.config has the following at the end of the file:
<add key="SACCodebase" value="net6helper.cab#version=4,5,0,122" />
</appSettings>
</configuration>
The version number needs to be changed to the correct version and build number for 4.5.6, which is 4,5,6,111.
[From AG2000_V456_56][#24985]
When an endpoint policy is created for a continuous scan, split tunneling is disabled, and there is a network policy configured to a Terminal Services server, the Secure Access Client is suspended when the process defined in the continuous scan is stopped on the client device. The user receives the error message "CITRIX SAC -VPN Suspended. A system policy error has occurred. Click here for details." The Terminal Services session stays active for a few minutes and then fails.
[From AG2000_V456_56]
When users are logged on to the Advanced Access Control option through the Access Gateway, when users logoff, the session is not disconnected. Users must manually disconnect by right-clicking the Secure Access Client and selecting Disconnect.
[From AG2000_V456_56]
If the client device has Norman Virus Control installed, when the user disconnects from the Secure Access Client, the Secure Access Client does not terminate. To disconnect successfully from the Secure Access Client, uninstall Norman Virus Control or use Windows Task Manager to stop the process Net6vpn.exe.
[From AG2000_V456_56]
The number of connections from the Secure Access Client and Citrix Presentation Server Clients are different in the Real-Time Monitor or on the Statistics tab in the Administration Tool.
[From AG2000_V456_56]
Access Gateway Standard Edition Version 4.5.5 fails when two or more servers running the Secure Ticket Authority are configured.
[From AG2000_V456_56]
When you capture a file in Ethereal, and then try to save the file, Ethereal fails.
[From AG2000_V456_56][#24727]
When the Access Gateway is load balanced by Citrix NetScaler, connections can fail when users logon or when navigating using the Web Interface.
[From AG2000_V456_56]
When Version 4.5.5 is installed on the Access Gateway, custom portal pages are overwritten.
[From AG2000_V456_56]
New Zealand Daylight Savings Time is supported.
[From AG2000_V456_56]
The Secure Access Client does not run when users log on as a Power User.
[From AG2000_V456_56][#24824]
When changes are made to Access Gateway Advanced Edition, the Access Gateway appliance stops responding.
[From AG2000_V456_56][#24848, #24891]
